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Amazon launches full online supermarket service in UK

Amazon launches full online supermarket service in UK

London, UK: Amazon is launching an online supermarket service in the UK, reports the BBC.


Amazon launches online supermarket service in the UK

From Thursday, Amazon Prime customers in central and east London will be able to order a full weekly shop and get it delivered the same day.

Deliveries will be made in paper bags protected by chillboxes, which are used by independent operators that already deliver non-food items for Amazon.

Amazon Fresh’s deliveries will be serviced from a warehouse in Bow, east London, by its existing Amazon Logistics business, which relies on 90 independent opoerators that already delver the online retailer’s products. As a result, there will be no Amazon Fresh-branded vans on the roads.

Amazon has been testing fresh food deliveries from its depot in Bow, east London for several weeks.

Amazon plans to expand deliveries further in the UK, but has not set a specific date. “We are launching with a comprehensive offer in a limited area and will take our time to hone our service,” said Ajay Kavan from AmazonFresh.

That service has been running in the US since 2007. Amazon UK has so far sold only a very limited amount of fresh food through its Prime Now service. It also sells long-life products such as cereals, pasta and nappies.

According to retail expert Bryan Roberts, from TCC Global, although Thursday’s launch is limited to 69 postcodes in London, it will be the last thing the big four grocers – and Ocado – wanted to hear.

“While there is no cast-iron guarantee of success… I’m tempted to believe that we’ll look back on today as something of a disruptive game-changer up there with the entry of Aldi and Lidl,” he said.

Amazon recently did a deal with Morrisons, making hundreds of products available through its website. This is now being increased and food from other suppliers will also be on offer.

It means that customers will be able to shop from 130,000 products, including fresh fruit and vegetables, at prices which Amazon claims will be more competitive than the main grocers. It will also offer specialty food from 50 local suppliers.

“Convenience, ultra-competitive pricing and customer service will find favour with urban shoppers and will heap immediate pressure on retailers that do sizeable business in the capital. The model is scalable and the popularity of the Amazon Prime ecosystem around the UK will mean that it will find a receptive audience,” Roberts said.