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DHL sets new air freight standard for pharma cold chain

DHL sets new air freight standard for pharma cold chain

Miami, Florida, US: DHL has recognised the performance of four major air cargo carriers with the first DHL CARE Award, which sets a new industry standard for reliability and quality for air-freight transport of temperature-sensitive life sciences products.

The first recipients of the new award were: American Airlines, Cathay Pacific, Swiss International Air Lines and United Cargo. The DHL Care Award was presented at the 16th DHL Global Life Sciences & Healthcare Conference in Miami last week which brought together major pharmaceutical and medical devices manufacturers to discuss industry logistics and supply chain trends.

“It is essential that life sciences products remain in strictly controlled conditions during transportation from pharmaceutical manufacturers to hospitals, medical centers, warehouses, and ultimately to doctors and patients around the world,” said Angelos P. Orfanos, president, life sciences & healthcare Sector, DHL Customer Solutions & Innovation.

“The new DHL CARE Award is designed to encourage and recognize air carrier excellence as they put forth great efforts into delivering unrivalled temperature-controlled transportation services for the life sciences sector.”

The four airlines who received the DHL Care Award achieved the highest ranking out of a pool of 15 carriers who were evaluated in terms of performance, attention to quality and innovative leadership. The ranking included performance and excellence indicators such as shipment temperature consistency, effective communication, process compliance, airport hub assessments and near-real-time data sharing.